Returns Policy

All goods purchased remain the property of Solar Signs & Design until paid for in full.

It is important that goods are checked at time of delivery and in the unlikely event of damage in transit it is essential that ‘DAMAGED’ is written on the delivery note. It is also important to check there are no missing parcels at time of delivery and if so ‘MISSING GOODS’ must be written on the delivery note. Should either of these situations occur it is essential that the person checking the goods adds his/her name to the appropriately marked delivery note. Any damaged or missing parcels must be reported to Solar Signs & Design within 24 hours of receipt. Failure to do this means that we cannot be held responsible, we will be unable to make a claim to the delivery company and in this event reserve the right to refuse any late claims.

Damaged goods must be returned to Solar Signs & Design within 3 working days for a replacement or refund. No goods may be returned without prior consent being obtained.

Overseas orders will be treated on an individual basis.

By using Solar Signs & Design you agree to the terms laid out above.