Delivery Policy

Solar Signs & Design will normally despatch items from stock within 24 hours of receipt of order and 5 - 7 working days for non-stock items.

Despatch/delivery of bespoke products are dependant upon artwork approval etc. and individual customer requirements.

Delivery is normally handled by a courier and related costs are dictated by size of parcel and any specific urgent requirement by customer. Local deliveries are carried out by our own transport wherever possible.

Delivery costs will be agreed at time of quoting and you can contact a member of our sales team for more information.

Where Solar Signs & Design has agreed to arrange delivery of the goods, the following provisions will apply:

  • The goods will be delivered to the address stated on the order or alternatively confirmed by e-mail prior to despatch by the customer.
  • Solar Signs & Design shall not be held responsible for items delivered to the wrong address by the Courier or left unattended by customer’s staff.
  • Solar Signs & Design will always endeavour to meet a customers’ specified required time if advised but cannot be held responsible for late delivery or damaged goods caused by the Courier.
  • Delivery notes and goods must be checked and signed for at time of delivery.
  • Late deliveries MUST BE reported within 24 hours of expected arrival and Solar Signs & Design shall not be responsible for any loss or damage suffered by the Purchaser as a result of any such late delivery caused by a third party.